Terms of Service and Privacy Policy

Testifly Ltd. (“Testifly,” “we,” “us,” or “our”) provides AI-powered software testing services and automated QA environments (the “Services” or “Platform”). By accessing or using our Platform, you acknowledge that you have read, understood, and agreed to these Terms of Service (“Terms”).

Eligibility

The Services are intended for users aged 13 and above. You affirm that you are at least 13 years of age, and that you are authorized to accept these Terms on behalf of your company or organization. If you are under the age of 13, you may not use the Services.

Use of Services

By using the Services, you agree that:

• You can form a binding legal agreement with Testifly.
• You will comply with these Terms and all applicable laws and regulations.
• You are authorized to represent your business or entity in accepting these Terms.

Subscription and Fees

To access the Services, you must subscribe to a service tier and pay the associated fees. All fees are exclusive of taxes, which you are responsible for. We may modify our pricing and subscription plans at any time with notice.

Trials

We may offer trials for evaluation purposes, either for free or at a discounted rate. Trial availability and eligibility are at our sole discretion. We may cancel or modify trials at any time. Subscribers are your authorized users. You are responsible for managing access and ensuring compliance with these Terms by your users.

Payments, Cancellation and Refunds

Payments for paid plans are processed by Paddle (Paddle.com Market Limited) or by PayPal, depending on the checkout you use. We are moving new subscriptions to Paddle, and existing PayPal subscriptions continue until they are canceled or moved. For purchases through Paddle, Paddle is our online reseller and the merchant of record, and it handles your payment, invoices, receipts, and sales tax. For purchases through PayPal, Testifly is the seller and PayPal processes the payment. Testifly does not store your full card number. Prices are in US dollars, and applicable taxes are calculated and added at checkout based on your location. The terms and privacy notice of the payment provider you use apply to the payment itself.

When you subscribe during a free trial, you pay for your first billing period at that moment, and the days remaining in your trial are added to the end of that period, so you do not lose them. Plans renew automatically each month or year until canceled.

You may cancel at any time by contacting support@testifly.dev. Cancellation stops future renewals, and your plan stays active until the end of the billing period you have already paid for. After that period ends, the project becomes read-only until you subscribe again. Payments already made are not refunded, as stated in the Termination section, except where required by law. If you believe you were charged in error, contact support@testifly.dev and we will review your request.

Data and Privacy

All data processed through the Platform, including test cases, results, and logs, remains Testifly property. You can reach out to info@testifly.dev and ask for its deletion. Testifly does not access or store your proprietary test data beyond what is technically required to provide the Services. We implement security best practices but make no guarantees against unauthorized access. Except as described in the Privacy Policy Details below, we do not process or store personal data beyond account credentials and billing details, unless explicitly authorized.

Privacy Policy Details

This section explains what personal data Testifly Ltd. (“Testifly”, “we”) collects when you visit our website, use the Platform, or contact us, why we collect it, and what choices you have.

Information We Collect

• Account information: your name, email address, profile picture, sign-in provider and provider user ID, and your organization and project names.
• Billing information: your plan, subscription status, and payment history. Card and other payment details are collected and stored by our payment provider, not by Testifly.
• Customer content: the website addresses you ask us to test, feature and test descriptions, generated test code, test run results, logs, screenshots, and session recordings. Test runs can capture whatever your application shows during the test. Please use test accounts and test data, and do not point the Platform at real personal data you are not allowed to share.
• Usage and device information: pages and features you use, actions in the Platform, browser type, approximate location derived from your IP address, and the page or campaign that referred you to us.
• Communications: messages you send to support, through contact forms, or to our in-app assistant, and your marketing preferences.

How We Use Your Information

• To provide, secure, and support the Services, including creating and running tests and reporting the results.
• To process subscriptions, send billing and service messages, and prevent fraud and abuse.
• To understand how the Services are used and to improve them.
• To respond to your requests and, where the law allows, to tell you about Testifly. You can opt out of marketing messages at any time.
• To meet legal obligations and to protect our rights.

We do not sell your personal data, and we do not use your customer content to train public AI models.

Cookies and Similar Technologies

Our website and application use cookies and similar technologies that are needed for sign-in and security, and others that measure how the Services are used. Necessary ones are always on. We do not use advertising cookies. Analytics and session recording cookies are set only after you agree, either in the cookie banner or when you sign up or sign in. Until you choose, and if you decline, analytics run in a restricted mode: they do not set or read analytics cookies, and may send only limited, cookieless signals (such as that a page was viewed) that are not linked to you. Session recording does not run at all without your consent. Your choice applies to both testifly.dev and app.testifly.dev, and when you are signed in it is also saved on your account. You can change it at any time with the “Cookie settings” link on our website or in the application. We also keep a short-lived record (up to 30 days) in your browser that remembers the page or campaign that brought you to us, so we know which sources work. You can also block or delete cookies in your browser settings. If you do, some parts of the Services, such as signing in, may not work.

Who We Share Information With

We share personal data only with service providers that help us operate the Services, under confidentiality and data protection terms. These include providers of:

• Cloud hosting and infrastructure;
• Authentication and sign-in, including the SSO Providers you choose;
• Payments and invoicing (Paddle and PayPal);
• Analytics, customer relationship management, and email delivery;
• Artificial intelligence services, which process the descriptions and page content needed to generate and repair your tests.

If you connect integrations such as issue trackers, documentation tools, or chat tools, Testifly exchanges data with them as you configure. We may also disclose information if the law requires it, or in connection with a merger or sale of the business.

Data Retention

We keep account data for as long as your account exists. Test results, logs, and recordings are kept for as long as your project needs them to provide the Services. When you ask us to delete your account or project, we delete or anonymize the related data within a reasonable time, except where we must keep it by law (for example, invoices and tax records) or to resolve a dispute.

International Transfers

Testifly and its providers may process data in countries other than your own. Where required, we rely on appropriate safeguards for transfers of personal data.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, export, or restrict the use of your personal data, to object to certain processing, and to withdraw consent where we rely on it. To use these rights, email info@testifly.dev. We may need to verify your identity first. You can also complain to your local data protection authority.

Children

The Services are for businesses and are not directed at anyone under 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. The current version is always on this page, and we will notify you of material changes as described in the Amendments section.

Account Security

You are responsible for maintaining the security of your account and devices. Testifly is not liable for any unauthorized access resulting from your negligence, weak credentials, or third-party integrations.

Acceptable Use

You agree not to:

• Resell, sublicense, or provide access to the Platform to unauthorized parties.
• Reverse-engineer, copy, or modify the Platform.
• Use automated systems to access or extract information from the Platform.
• Upload harmful code or content.
• Use the Platform for illegal purposes.
• Attempt to gain unauthorized access to any systems.
• Use the Services or Content for non-personal or commercial purposes without a separate agreement.
• Harvest or collect personally identifiable information about other users without their express consent.
• Take any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure.
• Create a database by systematically downloading and storing all or any of the content from the Site.
• Create a browser or border environment around Testifly’s Content (no frames or inline linking is allowed).

Third-Party Integrations

The Platform may integrate with third-party tools like Jira, GitHub, or CI/CD pipelines. Testifly is not responsible for the functionality, data security, or terms of such third-party services. Use is at your own risk and subject to those providers' terms.

Licensing and IP

We grant you a limited, non-exclusive, non-transferable license to access and use the Services during your subscription period. All intellectual property rights in the Platform, including AI models and automation algorithms, remain with Testifly.

Disclaimers

The Services are provided “AS IS” and “AS AVAILABLE.” We do not guarantee uninterrupted access, accuracy of results, or suitability for your specific needs. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

Limitation of Liability

In no event shall Testifly or its affiliates be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or business opportunities. Our maximum liability shall not exceed the amount you paid to Testifly in the three months preceding the claim. This limitation applies to the fullest extent permitted by law. You will not, and waive any right to, seek to recover any other damages, including consequential, lost profits, special, indirect, or incidental damages from us and from Testifly’s representatives.

Indemnification

You agree to indemnify and hold harmless Testifly, its affiliates, and employees from any claims or liabilities arising from your use of the Services, your breach of these Terms, or misuse of test results or integrations. This defense and indemnification obligation will survive these Terms. You agree not to settle any matter subject to indemnification by you without first obtaining our prior express written approval.

Termination

These Terms remain in effect until terminated by either party. Testifly may suspend or terminate your access for violations or misuse. You may cancel your subscription at any time; however, no refunds will be issued for payments already made. The following sections will survive termination: Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Miscellaneous.

Governing Law

These Terms are governed by the laws of the state of Israel. You agree to submit to the exclusive jurisdiction of the courts located in Haifa, Israel. Any cause of action that you may have arising out of, or related to, the Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

Amendments

We may update these Terms from time to time. Continued use of the Services after updates implies acceptance. We will notify users of material changes via email or dashboard announcements.

Miscellaneous

These Terms constitute the entire agreement between you and Testifly. You may not assign or transfer your rights without our written consent. Any conflicting provision with applicable law shall be interpreted to reflect the parties' original intent. No waiver of any term shall be deemed a continuing waiver. These Terms do not, and shall not be construed to create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties.

Contact

For inquiries, support, or legal notices, contact: Testifly Ltd. Email: info@testifly.dev